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Customer support operations for digital businesses

We provide multilingual support, customer service consulting, and AI-assisted tools to improve digital product performance.

Join our team

Bucharest, Romania

Everything a product needs to scale

  • 24/7 technical
    support

    Multilingual support with continuous quality control.

  • User experience
    analytics

    Customer behaviour insights that improve conversion.

  • Global IT product
    expansion

    Support for scaling digital products across international markets.

  • AI-powered
    support

    AI tools that speed up responses time and reduce team workload.

Our company in numbers

  • 20+ Professionals drive our operations
  • 100+ Countries supported worldwide
  • 40k+ Requests processed each month

What it's like to work with us?

We asked our colleagues to share what it’s like to work at Altocere—here’s what they said:

Alexandru

Alexandru

Back Office Agent

I really enjoy working at Altocere and I’m genuinely grateful for this opportunity. The environment is great, and the mentors and team leaders are always supportive and ready to help. There are many reasons why I’d recommend this company to others. Thanks for giving me the chance to share my experience.

Lidia

Lidia

Back Office Agent

I enjoy working in a young and exciting company, which is why Altocere turned out to be the perfect fit for me. The overall atmosphere is friendly, and people are understanding and open to new ideas and opinions. What I enjoy the most are the many possibilities to grow professionally and learn from more experienced colleagues.

Gabriel

Gabriel

Back Office Agent

My experience with Altocere met my expectations in terms of the training process. I was amazed by how awesome my colleagues were. I don't think about coming to work like 'oh, another day at work'—I am really now looking forward to working with my colleagues. I can even call them FRIENDS because we are constantly improving together. I adore it.

We're happy to see newtalents on our team

Build your career in a place that values your growth, supports your goals, and respects your time.

  • Competitive salary

    High salary fully aligned with labor regulations.

  • Healthcare

    Medical insurance

  • High-quality food

    Free lunches and a kitchen stocked with fresh snacks.

  • Career development

    Mentoring during your first months in the role.

  • Team events

    Company celebrations and team gatherings throughout the year.

  • Inspiring workplace

    Modern workspace with a great city view.

Work with us in a comfortable space

Open positions

Stay connected with us

There are no open roles at the moment. Still, we're always happy to connect
with talented people — stay in touch via LinkedIn.

Get updates on LinkedIn
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